Solution Usage Scenarios
Many jobs require workers to move from place to place, such as travelling sales
representatives or executives, package delivery and field service. They all need
live data from central office to support their operations. eX4e offers low cost
and reliable solutions to support these people from small and medium sized businesses.
eX4e web and mobile solutions provide tools for replacing paper-based business processes.
The web and Mobile clients are able to securely connect back to the central workplace
via internet and mobile networks, which can result in higher employee productivity,
faster business reporting for decision-making and reduced operational costs (for
example, avoiding the need for duplicate data entry steps).
With eX4e mobile working solutions, there is no need to worry about company data
security as no company data is stored on mobile devices.
eX4e mobile working solutions enable existing Sage users to extend their traditional
computing infrastructure to the farthest reaches of their businesses and to their
mobile work force in these ways:
Remote Stock Checking and Updating
Many businesses in the UK have separate office and warehouse premises. eX4e solutions
can help to update stock changes in real time remotely via internet browsers and
mobile devices.
With eX4e solutions, remote sales people can always get the latest stock status
to help them make quick business decisions.
On the warehouse side, physical stock count results can be updated to the central
system in real time via mobile devices.
Remote Sales Order Viewing, Updating and Generating
Travelling sales representatives, telesales and working at home staff members can
raise sales order from their internet browsers or mobile devices and these orders
are then uploaded to the office in real time. The customers’ service department
can fulfil the orders immediately, which dramatically drops the order fulfilment
time.
eX4e solutions can also help online shops link directly to their back office Sage
systems.
Remote Purchase Order Viewing, Updating and Generating
With eX4e solutions, field engineers can directly place purchase orders on site
and these orders will be uploaded to back office Sage systems without extra data
inputs from the office.
Remote Customer (supplier) Information Updating and Viewing
eX4e solutions allows users to view customer (suppliers) details from web browsers
or mobile devices. The detailed information not only includes normal customer details
such as name and address, but also includes customer (supplier) credit balance,
transaction history and so on.
Remote bookkeeping
Many small businesses outsource their bookkeeping jobs to freelance professionals.
With eX4e solutions, companies can easily authorise external freelance professionals
to remotely access accounts, which significantly reduces freelance working cost
and improves productivity. Nothing needs to be installed on the freelance’s machine.